Privacy Policy

Koerakeele Kool OÜ (Dog Language School)

Privacy policy 
Koerakeele Kool OÜ (Dog Language School)

Last updated: January 5, 2026


This Privacy Policy describes how Koerakeele Kool OÜ (“we”, “us”, “our”, “Company”) collects, uses, discloses, and protects personal information when you visit our website and use our services, including purchasing online courses or booking online consultations.

By using our website or purchasing our Services, you agree to this Privacy Policy and the practices described here.

1. Definitions

For purposes of this Privacy Policy:

  • Company: Koerakeele Kool OÜ, Võsu maantee 33, Haljala, Lääne-Virumaa, Estonia.

  • Service: Online courses, educational content, online consultations, and other digital services offered by the Company.

  • Personal Data: Any information that identifies or can identify you, including name, email, contact details, payment information, IP address, and usage data.

  • GDPR: European Union General Data Protection Regulation.

  • CCPA: California Consumer Privacy Act (where applicable).

2. Information We Collect

We collect and process the following categories of personal information:

2.1 Personal Data You Provide

When you interact with us, we may collect:

  • Name, email address

  • Billing and payment information (processed by third parties)

  • Contact requests or messages you send

  • Information provided for consultations (optional)

2.2 Automatically Collected Data

We collect usage and device information about how you access and use our site, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Referring website URLs

  • Device identifiers and other diagnostic data

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences (e.g., cookie consent)

  • Provide and improve functionality

  • Analyze site usage for performance and optimization

You can choose to refuse cookies through your browser settings, but this may affect site functionality.

3. How We Use Your Personal Data

We use your information for the following purposes:

  • To provide, operate, and maintain our website and Services

  • To process and fulfill your course purchases or consultations

  • To communicate with you, including service updates and support

  • To send newsletters or promotional offers (if opted in)

  • To analyze usage and improve our website and Services

  • To protect against fraud and maintain security

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on one or more of the following:

  • Performance of a contract (to deliver services you requested)

  • Consent, where you provide it for certain uses (e.g., marketing emails)

  • Legal obligations (to comply with applicable laws)

  • Legitimate interests, such as improving our services

5. Sharing Your Personal Data

We may share your data with:

  • Service Providers (e.g., Stripe, PayPal, email platform, analytics tools) to fulfill services

  • Business partners for marketing purposes only if you have opted in

  • Legal authorities if required by law

We do not sell your personal information to third parties.

6. Third-Party Services

We use third-party services that may process your data:

  • Stripe for payment processing — governed by Stripe’s privacy policy.

  • PayPal for payment processing — governed by PayPal’s privacy policy.

  • Analytics tools (e.g., Google Analytics) to analyze site performance and usage.

We encourage you to review those third parties’ privacy policies for more information.

7. Data Storage & Security

We take reasonable steps to protect your personal data. However, no method of transmission or storage is 100% secure. We implement:

  • SSL encryption for data transmitted between you and our services

  • Industry standard protections with service providers

We retain your personal data only for as long as necessary to provide the Services or comply with legal obligations.

8. GDPR Rights (EU Users)

If you are in the EU, you have rights including:

  • Right to access your data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise your rights, contact us at the email below.

9. CCPA Rights (California Residents)

If you are a California resident, you may also have:

  • Right to know categories of personal data collected

  • Right to request deletion of your personal data

  • Right to opt out of the sale of personal data (we do not sell personal data)

Submit CCPA requests through our contact information.

10. Children’s Privacy

We do not knowingly collect Personal Data from children under the age of 16. If we learn that we have collected data from a minor without consent, we will delete it.

11. Cookies & Tracking

We may use cookies to track:

  • Usage data

  • Preferences

  • Authentication

You can disable cookies via browser settings, but this may impact site performance.

For details, see our separate Cookie Policy page.

12. Changes to This Privacy Policy

We may update this policy at any time. We will notify you by posting the updated policy on this page with a revised “Last Updated” date.

You are advised to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or your personal information, contact us at:

Koerakeele Kool OÜ (Dog Language School)
Address: Võsu maantee 33, Haljala, Lääne-Virumaa, Estonia
Email: britt@koerakeelekool.ee