Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using the website or purchasing any services, courses, or consultations provided by Koerakeele Kool OÜ.

By accessing or using our site (e.g., doglanguageschool.com) and/or by purchasing courses or services from us, you agree to be bound by these Terms.

1. Definitions & Scope

• “Company” refers to Koerakeele Kool OÜ, a company registered in Estonia (registration code: 17064441), address: Võsu maantee 33, Haljala, Lääne-Virumaa, Estonia.

• “Service(s)” means any online course, coaching program, workshop, consultation, or other digital content offered by the Company.

• “User”, “you”, “your” means any person who accesses the website, purchases the Service, or interacts with the Company.

By using the Services, you confirm you have read, understood, and agree to these Terms.

2. Use of Services

To use or access the Services:

• You must be at least 18 years old or have legal authority to enter into contracts in your jurisdiction.

• You agree to provide accurate, current, and complete information when creating an account or purchasing a Service.

• You agree not to use the Services for any unlawful or unauthorized purpose.

3. Services Provided

Koerakeele Kool OÜ offers:

• Online dog body language courses (video modules, written materials, examples)

• Online consultations (remote sessions tailored to individual dogs and owners)

• Other educational content related to canine communication

The Service is delivered digitally via online course platforms and booking systems.

4. Payments & Access

• Prices for Services are shown on the website and in checkout before purchase.

• Payments are processed through Stripe and PayPal.

• By purchasing a course or consultation, you agree to pay the full price indicated at checkout using available payment methods.

5. No Refund Policy

Koerakeele Kool OÜ does not offer refunds except as required by applicable law.
This means:

• No refunds for change of mind, schedule changes, access issues unrelated to content delivery, or non-completion of the course.

• If required by local consumer law (e.g., the EU’s right of withdrawal for digital services in some cases), refunds may be granted where legally mandated, but otherwise refunds are not provided.

You agree that no refund request will be accepted solely on the basis of general dissatisfaction with the content or Services.

6. No Guarantee of Specific Results

The Services are educational and informational. Results vary based on many factors — your dog’s history, temperament, health, training environment, and consistency of implementation.

• The Company makes no guarantees, promises, or claims of specific outcomes (e.g., behavior change, problem resolution).

• Testimonials and examples reflect individual experiences and do not guarantee that you will achieve the same results.

7. Consultations & Advice

Any consultations offered are for guidance and educational support only.

• They do not replace veterinary advice, professional medical, psychological, behavioral, or legal advice.

• You are responsible for decisions made regarding your dog’s health, behavior, and safety. If in doubt, seek in-person professional assistance from a veterinarian or certified behavior specialist.

8. Intellectual Property

All content provided by Koerakeele Kool OÜ — including videos, text, images, graphics, and course materials — is the Company’s intellectual property.
You may access and use the content for personal, non-commercial use only. You may not:

• copy, reproduce, distribute, modify, adapt, publicly display, or otherwise exploit the content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• The Company shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services or reliance on the content.

• Your total liability under any claim shall not exceed the amount paid by you for the Service in question.

This limitation applies even if the Company has been advised of possible damages.

10. Indemnification

You agree to indemnify and hold harmless Koerakeele Kool OÜ, its affiliates, and representatives from any liabilities, losses, claims, damages, or expenses (including legal fees) arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.

11. Changes to Terms

We may update these Terms at any time. Continued use of the Services after changes are posted indicates your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of Estonia. Any disputes will be subject to the exclusive jurisdiction of Estonian courts.